Form for exchange, returns, cleaning and repairs

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A.P. Shaps offert complementary re-sizing, cleaning, polishing, repairs and yearly check-up. If you don’t have the possibility to visit our boutique, we can arrange a complementary pick-up and drop-of at a location that suits you. For orders made online, we have a 90 day exchange and return policy for unworn pieces.

Once we have received your request, we will prepare a FedEx-label for you. You will be able to book your pickup with FedEx at a time that is convenient for you and we will let you know as soon as we have received your item at the A.P. Shaps atelier. For any questions, please contact the A.P. Shaps team by phone or email for quick assistance.

Please fill in your details below and describe what you would like to have done to your jewelry piece (for example, resizing, engraving, polishing, return…) Our team will then contact you and describe the process in detail how to move forward.